Sweet Sounds Membership Terms & Conditions

By signing up to a Sweet Sounds term membership you agree to the following:

- If the membership is terminated in writing prior to the first session of the term, the customer will receive a full refund within 14 days. 

- Membership cooling off period ends 6 days after the first session of the term. Or for mid-term registrants, 6 days after first paid session.

- If the membership is terminated in writing within the 6 day cooling off period, all remaining paid sessions will be refunded to the customer within 14 days. 

- If the membership is terminated after the 6 day cooling off period, no refund will be issued. 

Special Circumstances membership termination:

You can cancel your agreement because of a permanent sickness or injury. Your sickness or injury must be so serious that you can’t keep using Sweet Sounds services.

You will need to:

  • write to Sweet Sounds as early as you can

  • give them a medical certificate to confirm the problem.

For more information on consumer rights & refunds please visit the QLD Office of Fair Trading by clicking the link below:

Guarantees, warranties and refunds

Updated June 2021